TERMS AND CONDITIONS
(1) CoreUs Incorporation is a proprietorship company incorporated under the Companies act 2013, having registered office at No. 113 A/B, 1st Floor, Shivai Dongre Industrial Premises, near McDonald’s Saki naka, Andheri, Mumbai – 400072. (Shifting to new location soon )(Service Provider)
(2) The person or entity listed on the Order Request Form (the Customer).
BACKGROUND
(A) The Customer wishes to avail the services offered by the Service Provider as listed in the Order Request Form.
(B) The service provider agrees to provide the services as listed in the Order Request Form.
(C) These terms and conditions shall apply to the provision of services by the service provider to the Customer.
1. ORDERS
1.1Orders for services would be accepted at the Customer’s premises by the representative of the Service Provider.
1.2 For an order to be valid, the Customer shall complete the Order Request Form provided by therepresentative of the Service Provider.
1.3 If opted, in the Order Request Form, two tentative photo-shoot schedules would be mentioned by the Customer. The Service Provider shall communicate the acceptance or otherwise of the same upon receipt of the full payment for its services with the Customer on his registered contact details provided for in the Order Request Form.
1.4 The Service Provider shall arrange the date for the photo shoot, which shall be not less than seven working (7) days from the date on which the order is accepted by the Service Provider and within thirty (30) days from the date on which the Order is accepted by the Service Provider.
2. PRICE , PAYMENT AND REFUND POLICY
2.1 At the time of signing the Order Request Form, the Customer shall pay the full price. Orders shall not be confirmed until the full price is paid.
2.2 The price is to be paid by cheque / DD/ online payment; the full amount must be paid to the Service Provider by the Customer on the date of the submission of the Order Request Form.
2.3 The price paid for the services shall be non-refundable.
2.4 The Service Provider, after the receipt of the payment of the price, will issue an invoice in respect of the full Price.
2.5 If the customer does not allow the Service Provider access to the premises of the customer to undertake the photo shoot on the scheduled day mentioned on the Order form then an additional fee will be charged when the photo shoot is rearranged. This will be equal to the full cost of the services.
3.RESCHEDULING OF PHOTOSHOOT
3.1 Once the date of the photo shoot is confirmed, the Customer may reschedule the photo shoot to a mutually agreed alternative date not less than three (3) working days prior to the date on which the photo shoot is arranged. The rescheduled date needs to be a working day within 15 days from theoriginal photoshootdate,anyfurtherreschedulingwillnotbe permitted.TheServiceProvider may also reschedule with prior intimation to the Customer and fix a date mutually accepted by both the parties.
4. PHOTOGRAPHY SERVICE
4.1 Subject to any specific requirements set out by the Customer, the Service Provider shall use its own exclusive judgment when selecting equipment and deciding up on artistic factors such as composition, lighting and photographic style.
4.2 Subject to the nature of the photo shoot and the specific requirements of the Customer, the Service provider will take limited pano’s as per the package selected by the Customer. If the Customer is purchasing Gold package then there will be up to 10 pano’s and for Platinum package up to 25 pano’s. In case of Knowledge Graph, there is no photography services provided.
4.3 The Customer warrants that the designated areas of the premises to be photographed are not covered by the intellectual property rights of third parties and shall not require anyone’s permission outside of this Agreement for the Service Provider to complete the photo shoot and provide the services specified in this Agreement to the Customer.
4.4 The photographs will be made available on the day of the photo shoot for confirmation by the Customer, on the request of the customer.
4.5 The Service Provider shall be free to sub-contract any of its obligations under this Agreement provided that any and all sub-contractors are reasonably skilled in the relevant practices and provided that no additional charges are passed on to the Customer.
4.6 The Customer authorizes the Service Provider for the selected photographs to be released to third parties for the purposes of this Agreement in particular for the purpose of the image processing and integration into any third party application/platform.
4.7 It is a clear understanding between the parties that the Photography services has to be scheduled within 30 days of Cheque Clearance/Online Payment date. If the Photoshoot of the business premise could not happen for any reason attributable to the customer within the said 30 days, it would be deemed that the services are provided and no further action is required on the part of the Service provider.
5. THIRD PARTY APPLICATION OR PLATFORM
The Service Provider does not own or manage any third party application/platform including but not limited to third party websites, Google, Street View, and Facebook. The Service Provider makes no representations and warranties about the function and operation of any third party application/platform. Service Provider is just a facilitator and the parties exclude all liability of the Service Provider for any changes in any third party application/platform and any causes of these changes. Service provider is not liable to refund the price paid by the customer due to change in function and operation of any third party application/platform.
6. COMPLAINTS AND DISPUTES RESOLUTION
6.1 Any complaints made about the services provided by the Service Provider under the terms of this Agreement must be made in writing within seven (7) business days and may be transmitted to the Service Provider by email to “coreus.streetview@gmail.com “
6.2 The Service Provider will review all complaints and respond within thirty (30) Business Days. A response may be in writing, by telephone or by email.
6.3 If the Customer is not satisfied by the Service Provider’s response, the parties shall attempt to resolve any dispute arising out of or relating to the Agreement through negotiations directly or between their appointed representatives who have the authority to settle such disputes.
6.4 If negotiations under Sub-clause 6.3 above do not resolve the matter within thirty (30) business days of receipt of a written invitation to negotiate, the parties will endeavour to settle the dispute amicably through discussions. In the event that the dispute cannot be amicably resolved within 30 days of the dispute, shall be referred to arbitration by a sole arbitrator mutually appointed by the Parties, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time, and that the place of arbitration shall be Mumbai; the language of arbitration, proceedings and award shall be English. Nothing herein contained prevents any involved party from taking such remedy/recourse as available to it under the law to protect its interests other than arbitral proceedings.
6.5 Nothing in this Clause 6 shall prohibit either Party from applying to a court for interim injunctive relief.
6.6 The decision and outcome of the final method of dispute resolution under this Clause 6 shall be final and binding on both parties.
7. CANCELLATION POLICY
If the customer wishes to cancel the order, then he may do so within seven (7) days of signing the Order form. Service provider will refund a maximum of 90% of the fee paid. Refund will be processed within fourteen (14) working days post cancellation.
Undernocircumstances refundwillbeprocessedafterseven(7) daysofsigningtheOrder Request Form.
8. Language, Law and Jurisdiction
8.1 This Agreement is only available in English.
8.2 This Agreement shall be governed by, and construed in accordance with, the laws of India.
8.3 Subject to the provisions of Clause 6, any dispute, controversy, proceedings or claim between the parties relating to this Agreement shall fall within the jurisdiction of the courts of Mumbai.
Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is maintained by the Free Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions For the purposes of this Privacy Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CoreUs Incorporation
Affiliate
means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Website refers to CoreUs, accessible from https://coreusinc.in
Service refers to the Website.
Country refers to: Maharashtra, India
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Personal Data is any information that relates to an identified or identifiable individual.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address • First name and last name • Phone number • Usage Data Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies Type: Persistent Cookies Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You after You visited our Service or for payment processing.
For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see You name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation • Protect and defend the rights or property of the Company • Prevent or investigate possible wrongdoing in connection with the Service • Protect the personal safety of Users of the Service or the public • Protect against legal liability Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
Usage, Performance and Miscellaneous
We may use third-party Service Providers to provide better improvement of our Service.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: • By email: coreusinc.in